Technical support

Technical support by email

In English and French: MK Net.Work Support

In German: ZipMail Competence Center - Germany

Please provide us with :

  1. The name and version of the software about which you are asking your question.
  2. The name and the version of your operating system.
  3. If the software about which you are asking your question is plugged to your messaging client program, the name and the version of this email program.
  4. A detailed description of the problem you encounter, including screen copies if necessary. 

 

Technical support by phone

Phone support is reserved for customers having an existing maintenance and new version subscription contract or prosective customers needing assistance.

Although your phone calls are welcome, our support centers are more efficient when they receive an email containing all the information connected to your question.

Phone support is generally used for very urgent problems or problems that cannot be easily solved by email.

MK Net.Work USA

English speaking

Local time:

Office phone : +1 (781) 762-9564
Office fax : +1 (781) 255-9648

MK Net.Work Europe

French and English speaking

Local time:

Office phone : +33 (0)4 76 89 57 63
Office fax : +33 (0)4 76 89 57 73

ZipMail Competence Center - Germany

German and English speaking

Local time:

BIT Bücker GmbH
Office phone : +49 (211) 58 66 66-68
Office fax : +49 (211) 58 66 66-61

 

 

Partners and Resellers support

MK Net.Work Partners 
 

Webmaster

MK Net.Work Webmaster